Reaching FXGT Support from South Africa
Live chat and email cover account, funding and platform questions — there's no dedicated South Africa phone line advertised.
Open FXGT Account →FXGT answers account, verification and platform questions over live chat and email. There is no South African phone number advertised, and because SAST (UTC+2) sits alongside the London business day, chat during London hours is usually the quickest route. Current hours are listed on FXGT's own contact page.
Picking the right channel
| Channel | Best for | When |
|---|---|---|
| Live chat | fast turnaround on account or platform questions | hours are posted on FXGT's own site |
| identity verification and anything non-urgent | 24/7, response time varies |
Support hours and channels shift from time to time — check FXGT's current contact page rather than assuming a fixed response window.
Response times can vary with time-zone overlap — South Africa (SAST, UTC+2) is close to the London business day, so live chat during London trading hours is typically the fastest channel.